Privacy Policy

Privacy Policy

 

When you use our website, your personal data (hereinafter “data”) is processed. The data can include your name, your address, e-mail address and other personal details. In this context, processing fundamentally refers to all ways of dealing with this data.
As a result, the following document provides you with information on how your data is processed when you use www.parkhotel-goerlitz.de on the basis of the provisions of the General Data Protection Regulation (GDPR) and the applicable federal and state data protection laws.

 

Purposes and legal basis of our data processing

 

1. Hotel reservation form
You can book rooms at Parkhotel Görlitz conveniently on our website. We collect the data required for this via a form on our website, which is delivered by our service provider as an embedded iframe. Your personal data is collected as part of this process. This includes your name, your address, your e-mail address and your telephone number. Any personal data entered is stored on the service provider’s server and forwarded to our booking system. The legal basis for processing is Art. 6 Par. 1 No.1 b) of GDPR, as this data is essential to implement the contract concluded between you and Parkhotel Görlitz when you make the booking.

2. Arrangements inquiry form
You can inquire about various arrangements via our website. For this purpose we provide you with a dedicated form. We use it to collect personal data from you to enable us to process your inquiry. This includes at least your name and your e-mail address. Other information provided on your telephone number and the data in the message you send as an attachment are voluntary. Any personal data entered is stored on the hosting provider’s server and forwarded by e-mail to the inbox created for this purpose. This forwarding is only performed internally, effectively ruling out a risk to the confidentiality of the data.
The legal basis for this processing is Art. 6 Par. 1 No. 1 f) of GDPR. Our justified interest is to be able to process your request individually and personally.

3. Restaurant reservation form
You can also reserve a table in our hotel restaurant via our website. We obtain the data required for this via a form on our website. Your personal data is collected as part of this process. This includes your name and your e-mail address. Any personal data entered is stored on the hosting provider’s server and then forwarded by e-mail to the inbox created for this purpose. This forwarding is only performed internally, effectively ruling out a risk to the confidentiality of the data. The legal basis for processing is Art. 6 Par. 1 No.1 b) of GDPR, as this data is essential to implement the contract concluded between you and Parkhotel Görlitz when you make the reservation.

4. Feedback form
As we welcome your opinion on our services at Parkhotel Görlitz, the website provides you with a feedback form. To protect against spam and keep a record of the services you received, we request that you provide personal data. This includes at least your name and your e-mail address. Any personal data entered is stored on the hosting provider’s server and then forwarded by e-mail to the inbox created for this purpose. This forwarding is only performed internally, effectively ruling out a risk to the confidentiality of the data. The legal basis for processing this data in accordance with Art. 6 Par. 1 No.1 f) of GDPR is our justified interest in protecting our website against spam and improving our services.

5. Contact form
The website provides a contact form for you to contact us. Any personal data entered is stored on the hosting provider’s server and then forwarded by e-mail to the inbox created for this purpose. This forwarding is only performed internally, effectively ruling out a risk to the confidentiality of the data. The legal basis for processing is Art. 6 Par. 1 No. 1 b) of GDPR. In deviation from this, the legal basis for collecting the name is Art. 6 Par. 1 No. 1 f) of GDPR. The justified interest for this is to address the sender of the inquiry more personally.

6. E-mail contact
Various parts of the website give you the opportunity to contact us via the e-mail address provided. The personal data sent, in particular the e-mail address, is stored. This data is not passed on to third parties. The data is only used to process the inquiry. The legal basis for processing the data is Art. 6 Paragraph 1 No. 1 f of GDPR. The justified interest in processing the data is in establishing contact. Data is deleted when the purpose is no longer applicable or communication is concluded. If an offer process is implemented as part of communication, the data processed is deleted after the required archival periods.

7. Application contact form
The website provides an application form for you to contact us. Any personal data entered and personal documents sent are stored on the hosting provider’s server and forwarded by e-mail to the inbox created for this purpose. This forwarding is only performed internally, effectively ruling out a risk to the confidentiality of the data. The legal basis for processing is Art. 6 Par. 1 No. 1 f) of the GDPR, as we have a justified interest to collect the required information to process your application. If your application does not result in a contractual relationship, the data we collected from you will be deleted when the purpose of processing no longer applies.

8. IT security
We ultimately process data in your and our interest to ensure the integrity, confidentiality and availability of the data-processing systems, i.e. in particular the security and availability of your data at www.parkhotel-goerlitz.de. Our website cannot be used without data processing for this purpose. The legal basis for processing this data is Art. 6 Par. 1 No 1 f) of GDPR; our justified interest is maintenance and secure provision of our services.

 

Data forwarding beyond the borders of the EU

 

The data we collect is only stored on servers in the European Union. Data is not sent to companies outside the European Union without your express permission. This also applies for service providers we commission to process data.

 

Data recipients

 

To enable us to offer you all functions at www.parkhotel-goerlitz.de, we use selected service providers to process data on our behalf and in our name. We only pass data on to service providers carefully selected by us and commissioned in writing as part of legally permitted order processing. They only receive the data required to perform the order.
This includes the following categories of contractors: server hosts, web analytics services.

 

Duration of data storage

 

We store the data you provide to establish contact for as long as the contact between you and www.parkhotel-goerlitz.de persists. If a contractual relationship arises subsequently, the data required for this is retained. If not, your data is deleted when the purpose for which it was processed is no longer applicable. The legal basis for storing your contact data is Art. 6 Par. 1 No.1 f) of GDPR, as we have a justified interest in being able to contact you personally and individually. If a contract is concluded subsequently, Art. 6 Par. 1 No. 1 b) of GDPR is the legal basis for further storage of your data to implement the contract.

 

Using cookies

 

The website uses cookies. Cookies are small text files that are saved on your device that allow the website to recognise your browser if you visit us again. When you start to visit this website, you are asked whether you consent to the use of cookies. You can configure your browser to inform you when cookies are being set, and only allow cookies in individual cases, to rule out cookies in specific cases or in general, and activate automatic deletion of cookies when the browser is closed.
If you do not consent to the use of cookies or have deactivated them in your browser, the website functionality may be restricted.
Various plug-ins on this page use cookies, such as: Google Analytics. See the descriptions of the respective plug-in in this policy for information on how to prevent the individual plug-ins using cookies.

 

Data processing on web analytics

 

1. Google Analytics
We use the Google Analytics service. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043. When you visit our website, your use data is collected and stored, including your region, the operating system used, information on your device, information on sites linking to www.narciss-taurus.de, as well as social networks. Other data collected by Google Analytics includes the duration of your stay on the individual pages, click paths as well as links pages.
We only use the data collected to provide our services and make the website more user-friendly, effective and secure in your and our interest. The data collected is not used to identify you or create a profile personally assigned to you. Moreover, this data shall not be combined with personal data you provided or other data without your prior express consent.
Google Analytics uses cookies. The information generated by the cookie on your usage of this website is generally sent to a Google server in the USA and saved there. As IP anonymisation is activated on these websites, your IP address is abbreviated beforehand by Google in European Union member states or in other countries which are party to the European Economic Area Agreement. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases.
In addition to this, you can prevent the data generated by the cookie related to your usage of the website (incl. your IP address) being recorded by Google and the processing of this data by Google, by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=de. You can prevent Google Analytics recording your data by clicking the following link. An opt-out cookie is set, which prevents recording of your data when you visit this website in future: Deactivate Google Analytics. An opt-out cookie is stored on your device. If you delete your cookies, you have to click the link again.
For more information on Google Analytics and privacy policy settings, see Google Inc.’s privacy policy information (https://policies.google.com/privacy?hl=de) and terms and conditions (https://www.google.com/analytics/terms/de.html).
The legal basis for processing this data is Art. 6 Par. 1 No 1 f) of GDPR; our justified interest is providing our services as securely and conveniently as possible for you.

2. Google Maps
This page uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA. To use the functions of Google Maps, your IP address must be saved. This information is generally transferred to a Google server in the USA and saved there. The provider of this page has no influence on this data transfer.
If you do not consent to this processing, you can deactivate the “Google Maps” service, and thus prevent data transfer to Google. To do so, deactivate the JavaScript function in your browser.
For other information on Google Maps and privacy policy settings, see Google Inc.’s privacy policy information (https://policies.google.com/privacy?hl=de) and terms and conditions (https://www.google.com/intl/de_de/help/terms_maps.html).
The legal basis for processing this data is Art. 6 Par. 1 No 1 f) of GDPR; our justified interest is providing our services as securely and conveniently as possible for you.

3. Google Tag Manager
The page uses the Google Tag Manager plug-in. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA. Google Tag Manager is used to implement and manage Java code snippets more easily in a page. That means that Google Tag Manager does not formally manage any personal data. However, the plug-in can launch scripts that process data. However, they are passed on and not saved by Google.
Using the Google Tag Manager establishes a connection between your browser and Google’s servers. It is essential for the use of plug-ins. We have no influence on any data transferred.
For other information on Google Tag Manager and privacy policy settings, see Google Inc.’s privacy policy information (https://policies.google.com/privacy?hl=de) and terms and conditions (https://www.google.de/analytics/tag-manager/use-policy/).
The legal basis for processing this data is Art. 6 Par. 1 No 1 f) of GDPR; our justified interest is providing our services for you as securely and conveniently as possible.

 

Data security

 

All data stored by us or any order processors is protected against unauthorised access, loss and changes using modern security standards. For this purpose, comprehensive technical and organisational security precautions of a standard at least equivalent to the legal requirements shall be used.

 

Your rights and possibilities of redress

 

You have the following rights vis-à-vis us with regard to the following data:
• Right to information
• Right to correction or deletion
• Right to restriction of processing
• Right to revoke your consent
• Right to object to processing
• Right to data portability
You can assert all of these claims by contacting us at empfang@parkhotel-goerlitz.de.

(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

 

Responsible party

 

In accordance with the data protection law, the following party is responsible for data processing:
Company: Parkhotel Görlitz Tetolia Hotelbetriebsgesellschaft mbH
Address: Uferstraße 17f, 02826 Görlitz, Germany
Telephone: +49 358 166 20
Fax: +49 358 166 2662
E-mail: empfang@parkhotel-goerlitz.de